Frequently asked questions

Adeva Jewellery showroom is located at #45 Tomas Morato Unit 209 Winland Tower, Quezon City. For more information go to our inquire page.

You are very welcome to sign up to our Newsletter to receive promotional updates through email .

Yes, we do within Metro Manila only. Preferably in Quezon City. We can also do meet-up in Greenhills every Sunday.

You are very welcome to visit us at #45 Tomas Morato Unit 209 Winland Tower Quezon City to discuss any variations or special requests such as a certain design, engraving, stone setting etc. We will be happy to create it for you and give you the best prod

We offer 14k, 18k, 22k and 24k. Yellow, White and Rose Gold.

All Adeva Jewellery diamonds are sourced from a very good suppliers abroad who guarantee to sell only conflict free stones.

All sizes are available.

Thickness always depends on the ring sizes and client’s perspective.

If the ring is purchased with us you are entitled to one (1) free resize. No additional fee.

Please visit us in our shop at #45 Tomas Morato Unit 209 Winland Tower Quezon City so that we can get your sizes. You may ask any jewelry shops near you and ask your sizes. If you are at home, kindly get a strip of paper wrap it around your finger or wris

Click here for our MOP page MOP

All prices online are VAT included.

You can check the status of your order through email, send us a message on our facebook page or by calling us at Telephone: (02) 500-8805 | Globe: (+63) 917-308-3543 | Smart: (+63) 918-924-9887.

Yes, we do. Local and International.

Shipping fee is charged to the clients.

Yes, we ship our jewellery by trusted carriers such as LBC and FedEx.

It depends of the availability of the item that you purchase. We usually send them out within 3 to 5 working days. Most of the items are already in stock and some are made to order. If the item is already available, we can send them out immediately to

We will be sending email notification with a tracking number once we ship your order.

Yes, we offer a limited lifetime warranty on all Adeva Jewellery products. Please retain your original receipt for all warranty services. This warranty strictly excludes accidental loss, loss of stones, theft, excessive wear and repair services performe

Please refer our Privacy Policy page. For more queries, please do not hesitate to contact us.

If for any reason and it must be a valid reason to cancel your order, please contact our Customer Service. There is a 10% cancellation fee.